Meet Margaret
Margaret is a dedicated family recovery coach who empowers families to find hope, clarity, and healing in the face of addiction. Drawing on her own lived experience—growing up with addiction, navigating her own recovery, and supporting her spouse and children through theirs—she brings deep empathy, wisdom, and practical tools to her work.
As an ACC (Associate Certified Coach) credential holder through the International Coaching Federation, Margaret upholds the highest standards of ethical, client-centered coaching. She is also a certified BALM® Family Recovery Coach and BALM® 12 Principles Facilitator (Being A Loving Mirror), guiding families through a proven curriculum that transforms fear and chaos into peace and purposeful action. The BALM® 12 Principles help families learn to communicate with love, set healthy boundaries, reduce enabling, and become their loved one’s best chance at recovery—all while caring for their own well-being.
Margaret also draws on over two decades as an educator supporting students with anxiety, learning differences, and mental health challenges. She holds a BA in Social Science and an Ohio Teaching License with a Reading Endorsement. Certified in mindfulness, she has created school-based mindfulness curricula and presented at national conferences. She thoughtfully weaves mindfulness and the BALM® approach into her coaching to help families rediscover connection, resilience, and peace.
Margaret believes that with love, mindfulness, and a structured path like the BALM® 12 Principles, healing is possible—not just for individuals, but for entire families.
Certifications
Meet Kenny
Kenny Juergens is a dedicated family recovery coach who helps individuals and families find balance, connection, and hope while navigating the challenges of addiction. Drawing on nearly a decade of recovery and his own lived experience, he supports men, spouses, and families in developing healthier communication, stronger relationships, and practical strategies that foster healing. Kenny brings honesty, compassion, and fresh perspectives to help families better understand addiction and its impact on family dynamics.
As a certified BALM® Family Recovery Coach and BALM® 12 Principles Facilitator (Being A Loving Mirror), Kenny guides families through a proven curriculum that helps transform fear and conflict into understanding, healthy boundaries, and purposeful action. The BALM® 12 Principles teach families to communicate with love, reduce enabling, and strengthen relationships while supporting their own well-being.
Kenny also brings decades of leadership in education, sales, and business development. He earned a Bachelor of Arts in Education with a minor in English from Ohio University and is a graduate of the Weatherhead School of Management at Case Western Reserve University. Throughout his career, he has led sales teams and partnered with print manufacturers and service providers to build strong relationships, increase revenue, and achieve meaningful results. These experiences provide practical tools that help clients move forward with confidence.
Committed to whole-person wellness, Kenny encourages balance through mental, physical, social, and spiritual well-being. He enjoys meditation, daily readings, walks in the woods, basketball, literature, and landscape architecture. Known for his outgoing nature and genuine care for others, Kenny believes that through the BALM® 12 Principles, honest connection, and intentional self-care, families can rediscover hope, resilience, and lasting recovery together.